// Product Protection
Warranty
Last updated: June 20, 2026
Every product is covered
All items sold through Despite IT Consult include manufacturer warranty protection.
Warranty by Category
Laptops
Manufacturer warranty — parts & labor
Printers
Manufacturer warranty — parts & labor
Monitors
Manufacturer warranty — screen & parts
System Units
Components covered individually
Accessories
Keyboards, mice, cables, etc.
Exact warranty length varies by brand and model — check the specific product page for details.
✓ Covered
- Manufacturing defects
- Hardware malfunction under normal use
- Component failure within warranty period
- Screen defects (dead pixels, backlight issues) on monitors/laptops
✗ Not Covered
- Physical damage from drops, spills, or misuse
- Damage from unauthorized repairs or modifications
- Normal wear and tear (battery degradation, etc.)
- Software issues unrelated to hardware
- Damage from power surges without surge protection
How to File a Warranty Claim
Contact us with your order details
Email info@despiteitconsult.com with your order number, product, and a description of the issue.
Diagnostic review
Our team or the manufacturer's authorized service center will assess the fault to confirm it's covered.
Repair or replacement
Approved claims are repaired or replaced at no cost. Turnaround typically takes 7–14 business days depending on the brand and part availability.
Proof of Purchase
Keep your order confirmation or receipt — it serves as proof of purchase for warranty claims. Your order history is also always available under My Orders in your account.
Out-of-Warranty Support
Even after your warranty period ends, our team can still help diagnose issues and arrange paid repairs or replacement parts where possible.
Need to file a warranty claim?
We'll guide you through the process.